Versand
Shipping Policy
Welcome to vxyeyz
At vxyeyz, we are committed to partnering with trusted suppliers to provide you with a seamless shopping experience and the best garage storage and organization solutions. Please note that due to our partnerships with multiple brands, shipping and return policies may vary for different products. Below are general guidelines for our shipping policies:
General Processing and Shipping Time
📦 Order Processing: Most orders are processed and shipped within 3-7 business days (Monday to Friday). Processing times may vary depending on the product and supplier; please check the product page for details.
🚚 Shipping Time: Shipping time is typically 7-15 business days (Monday to Friday), depending on the delivery address and supplier. The carrier used (UPS, USPS, or FedEx) may also affect delivery times. Tracking information will be provided after your order ships.
⏳ Cut-off Time: Orders placed after 5:00 PM Eastern Time will begin processing the next business day.
⚠️ Important Note Regarding Out-of-Stock Orders: If an item is out of stock, the restocking time is determined by the supplier or manufacturer. We will provide an estimated restocking date via email after you place your order or upon request. If you have strict requirements regarding delivery time, we strongly recommend that you contact us to confirm stock availability before placing your order.
Shipping Costs
✅ No shipping costs.
Change of Shipping Address
📌 Changes to the shipping address must be requested within 24 hours of placing your order. We cannot guarantee changes to the shipping address after the item has been shipped.
📌 If a change of shipping address is required after shipment, any additional charges incurred by the carrier or supplier will be borne by the customer.
Order Cancellation
📌 Before Shipment: Orders can be cancelled within 24 hours of placement and will receive a full refund. After this period, cancellations will require approval and may incur a processing fee.
📌 After Shipment: If the order has already been shipped, cancellation will be considered a return, and return shipping and relisting fees will apply. Please see the product page for specific fees. Product Damage
📦 If your order arrives damaged, please notify us within 48 hours of receipt.
For details on how to file a damage claim, please see the specific instructions on the product page or contact our customer service team: dimaseleznev495@gmail.com
Brand-Specific Policies
Because we work with multiple suppliers, specific shipping and return policies for each product are listed on the product page. These include:
✔ Estimated processing and delivery time
✔ Return/Exchange Eligibility
✔ Relisting Fee (if applicable)
We recommend checking the product page for the item you purchased for the most accurate and up-to-date policy information.
Frequently Asked Questions
🔹 Why are shipping policies different? Each supplier we work with operates independently, meaning their shipping and return terms vary. This flexibility allows us to offer you a wide variety of high-quality products.
🔹 Where can I find the shipping policy for my product? Please check the "Shipping & Returns" section on the specific product page for all relevant details.
🔹 What if I have any questions? If you are unsure about the shipping policy for a specific product or need assistance, our customer service team is always there to support you.
📞 470-208-2865 | 📧dimaseleznev495@gmail.com